Privacy Policy

This Privacy Policy explains how PRINTBYPANIZ collects, uses, and protects personal information when you visit our website, contact us, or place an order through our online shop.

1. Who we are

This website is operated by PRINTBYPANIZ.

Website: panizdigital.com
Email: printbypaniz@gmail.com
Address: Vorm Dorfe 18, 30966 Hemmingen, Germany

For any questions about your personal data, you can contact us using the contact details above.

2. Information we collect

We may collect and process personal information when you:

• visit our website
• contact us through our contact form or by email
• place an order in our online shop
• request a custom design
• provide personalization details for a product

The personal information we may collect includes:

• your name
• email address
• delivery address
• billing address
• phone number, if provided
• order details
• payment-related information
• personalization details, such as names, dates, text, design choices, colors, sizes, or other custom information
• messages you send to us
• technical data such as IP address, browser type, device information, date and time of access, and pages visited

1. Why we use your information

We use your personal information only when necessary, for example to:

• process and fulfil your order
• create your personalized item
• prepare and ship your order
• communicate with you about your order or request
• respond to your messages
• provide customer support
• improve and maintain our website
• comply with legal, tax, and business obligations

1. Legal basis for processing

We process personal data based on the following legal grounds:

• performance of a contract, when we process your order or create a personalized product
• legal obligations, for example tax and accounting requirements
• legitimate interests, for example operating our website, responding to customer requests, and protecting our business
• consent, where required, for example for certain cookies or marketing activities

1. Contact form

If you contact us through the contact form on our website, we process the information you provide, such as your name, email address, and message, in order to respond to your request.

We do not use contact form messages for unsolicited advertising or spam.

6. Orders and personalized products

To fulfil your order, we need certain personal information, including your name, delivery address, order details, and personalization details.

For personalized products, this may include names, dates, short texts, design preferences, colors, sizes, or other custom information you provide.

We use this information only to create and deliver your order and to communicate with you about it.

7. Payments

Payments may be processed by external payment providers. Depending on the payment method selected, payment-related information may be processed by the relevant provider.

We do not store full payment card details on our website.

8. Shipping

To deliver your order, we share necessary delivery information with shipping service providers. This may include your name, delivery address, and, where required, email address or phone number for delivery updates.

9. Sharing your information

We only share personal information when necessary, for example with:

• payment service providers
• delivery and shipping service providers
• website hosting and technical service providers
• shop system and plugin providers
• legal, tax, or public authorities, if required by law

We do not sell personal information to third parties.

10. Cookies and website analytics

Our website may use cookies and similar technologies to make the website work properly, improve user experience, analyze website traffic, or provide shop functions.

Some cookies are necessary for the operation of the website and online shop. Other cookies, such as analytics or marketing cookies, are only used where legally required consent has been given.

You can manage or withdraw cookie consent through the cookie settings on our website, where available.

11. Product photos and marketing

We may use photos of finished items for our website, shop, social media, or marketing purposes only if no personal information is visible, or if the customer has given permission.

We never publish addresses, order details, private messages, or other private customer information.

12. Data retention

We keep personal information only for as long as necessary to fulfil orders, respond to requests, provide customer service, and comply with legal, tax, and business obligations.

Order and invoice data may be stored for the legally required retention periods.

13. Your rights

If you are located in the EU, UK, or another region with privacy rights, you may have rights regarding your personal data, including the right to:

• access your personal data
• correct inaccurate personal data
• request deletion of your personal data
• restrict or object to processing
• request data portability, where applicable
• withdraw consent, where processing is based on consent

You can contact us at any time regarding privacy-related requests.

14. Data security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example if our website, shop functions, service providers, or legal requirements change.

The current version will always be available on this website.

Last updated: 27.05.2026